The apartment was very spacious and seemed very clean. Initially, we were very happy with the property. However, on the 2nd night there, I killed a small big on the bed spread. I let the owner know. He then asked me if I was sure it was a bug. The next night, I saw, took a picture and killed a bigger bug. As it turned out, it was a bed bug. I ended up with 20-25 bites. We moved the next day. I sent the owner a picture of the bug pre and post killing it. He seemed to be responsive initially but never offered a refund for our stay. He offered a different property overlooking the Eiffel Tower on a subsequent visit to Paris and suggested we stay in contact. I have since been ghosted. He never admitted to looking at the pictures I emailed him of the multiple bites I sustained. I have been to l in touch with VRBO. I sent them pictures of the bite sites. They told me they'd launch an investigation. I've not heard back. I still have scars from where the bugs bit me. I'm dealing with PTSD as everytime I have an area itching, I check for bed bugs. I have difficulty sleeping and still have not fully unpacked from the trip for fear of bed bugs possibly being in my bags. My suitcases remain on my backporch close to a month after returning home. It's been a nightmare. Not impressed with VRBO.