Find all hotels by Ascott in Parañaque

"This is a beautiful hotel with great facilities, but unfortunately the management needs to improve how they handle high guest volume. During our stay, the breakfast area was extremely overcrowded, and there was little to no staff available to assist guests. The pool was also so crowded that it was practically unusable. Additionally, the staff seemed more focused on enforcing dress code policies than actually helping guests, which was frustrating. To make matters worse, the check-in process took over an hour. Overall, while the property itself is impressive, the lack of proper planning and guest support significantly impacted our experience."

"Good location "

"Nice friendly staff. Hotel is 10 mins from airport. 2 free meals for breakfast. Paid $25 for private transport to airport. Room could be cleaner"

"Amazing hotel. Very clean. Very accommodating staff. 10/10"

"Great property’s "

"Cleaned my room very neatly. Staff are great. I feel secured."

"This is an honest review of a “penthouse” unit near Okada—shared for public awareness, not to harm the business. There were different addresses sent, which caused confusion upon arrival, and no intercom connected to the lobby. The unit is spacious enough for 6, but the quality and upkeep did not meet “penthouse” standards. Concerns:    •   Only one TV (remote not working) in this "penthouse"    •   Middle bedroom AC was fast-dripping—we were given a bucket as a fix solution    •   AC remotes had no back covers    •   Empty dishwashing liquid, no dishwasher    •   Noisy/unstable master bed frame    •   Difficult communication (3 numbers, only one responded) Other notes:    •   Free WiFi (speed unsure)    •   Massage chair available    •   Flimsy table, stand lights, extension cords Positives:    •   Free parking 1 space on different floor    •   Cold AC overall    •   Big fridge    •   Fast elevator, nice water view We didn’t explore amenities like pool access due to communication issues. I requested a late checkout due to the inconveniences and was given until 12 noon—with a request for a 10-score review in return, mentioning they are currently struggling. Reached out to lobby for luggage storage after check out where night staff stated is possible and will arrange and the day staff said that is not possible! Book If you’re okay with these conditions. But for those used to Western standards, this may fall short. Sharing honestly to help others decide."

"Stayed for two nights in a double twin bed room. Overall cleanliness of the room appeared good at first glance. when looking closer, dirt was noticed in various spaces throughout the room. One example, pieces of debris the size of a fingernail were left under the glass that covers the desk area. The rooms were modern in design, however seemed tired in their appearance due to wear and tear. Our room was right next to the LRT line so you can hear and feel the trains go by. As the Hyatt is one of three hotels at the City Dreams Resort, they will not let you in the premises with outside food, forcing you to eat at one of the establishments on the premises. There are a couple of 24 hour restaurants, however there is a significant up cost on local filipino dishes that tased mediocre at best."

"Excellent customer service, everything convenient "