Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Property is also known as
Surestay Studio By Best Western Paradise Lancaster County Hotel
Frequently asked questions
Where is Surestay Studio By Best Western Paradise Lancaster County located?
Situated in Paradise, this hotel is within a 15-minute walk of Rainbow Dinner Theater and Fairview Fruit Farm. Cherry Crest Adventure Farm and Village of Dutch Delights are also within 2 mi (3 km).
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Surestay Studio By Best Western Paradise Lancaster County Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The room was very clean. The breakfast had lots of choices
Wendy
Stayed 2 nights in May 2025
6/10 Okay
Gary
12 June 2025
Liked: Staff & service
It was listed as a Lancaster hotel, which is true only in an extended sense. I was a half hour drive to Lancaster. I suppose this is partly my fault for not checking more closely where "Paradise" is. The breakfast was good, people working there were pleasant and courteous.
The biggest problem was that we felt deceived. The property pictures make it look like hotel, when in reality half the rooms (including ours) are in a separate building, which is a converted motel.
The room itself was clean and looked relatively redone, but it was clearly a 1950's motel conversion: the room was narrow and hard to get around in, with the sink outside the bathroom. The outside hallways were fairly dirty, looking like a 1950's motel. If we'd known we'd be getting a converted motel in a separate building, we'd never have stayed here.
Checked in at the main Best Western property to stay in the SureStay part. The key card didn’t work at first so we had to walk up to get a new one. Not a problem. The room was dirty and there was a used wet washcloth in the tub. The tub was obviously not clean and neither were the floors throughout the room. There was a urine smell on the bathroom. We cleaned the writhing in the bathroom to make sure we didn’t shower in anyone’s germs. The bathtub drain didn’t work well and had a clog -
Very disgusting to shower in a hotel and have the water come up past your ankles. The kitchenette area was nice.
The breakfast was GREAT, though. The pools and gym were also great features. It was also very quiet since not many people were staying at the SureStay. I most likely will not come back to this place for the lack of cleanliness of the room.
Samantha
Stayed 1 night in Jun 2025
4/10 Poor
Odalisa
15 June 2025
Disliked: Cleanliness
Bathroom was dirty. Floors were dirty.
Alot of hair in bathtub and an open soap bar that we did not use. This is more like a motel not a hotel.
Will not stay here again.