"We’re staying in Deluxe cabin for 4, there is not hot water in both washrooms and kitchen. We found out at 5pm, which the reception was closed. We ran to reception and asked for help, a staff called their boss, and they offered us another room. It was disastrous to worry about having no hot water in such cold weather, and we were exhausted to ran back and forth between cabin and reception, as our house is quite far from the reception. I expect our room was ready and being checked, before...

"Fantastic place to stay. Great proximity to trails and shuttle bus for longer walks."

"Good staff"

"Breakfast was above excellent. It lacks absolutely nothing. The hotel and room are clean and well updated. The front desk staff was also very friendly. The parking situation (in my opinion) is subpar. There is no option for free self parking. You either have to pay an outrageous $25/night for valet or pay city rates for off site parking. Please reduce the price of parking on site (whether it's valet or self park) to make it more reasonable and realistic."

"Breakfast was superbly cooked. The hosts were absolute delight, and so kind. Would highly recommend. As the bedroom is gorgeous, The furniture and the decorations so to speak were very high quality and beautiful. "

"Friendly and helpful staff who are very accomodating. Suprisingly well equipped gym. Electric car charging. Nice bar. Will stay again next time I visit Devonport."

"I have stayed at this accommodation twice now in both the family style joining rooms and the executive suite. Both times have well and truly met our requirements. I wish the staff were a little more open to conversation rather than short abrupt answers to questions which can come off as rude. I do believe the staff genuinely want to help no matter how short their responses are. I will definitely stay again."

"Room was clean but very dated. Bed very uncomfortable. Lounge needs replacing - crumbling vinyl and not very inviting to sit on. Staff were friendly and helpful and pub meal was very good ! Overall a find stay for one night"