Find hotels near Palms Mall, Victoria Island from SAR 125

"I enjoyed stay with my wife. It was a brilliant experience. However, I will ask that room prices, food and drink prices be reviewed particularly in this period of global economic hardship. Further more, please apply silicone sealant in the bathroom shower to room/cubicle 1032 as it floods the bathroom after each bath/shower causing very serious health and safety issues. You may want also as a suggestion improve protection to the balconies with transparent/airy pallades. Good hotel and would be highly recommended to friends and family. Thank you"

"Everything was great, food staff in my room! Unfortunately, my last day there it seemed like they had issues with their credit card machines, which was a major thing because it wouldn’t allow any of my cards to go through even when I went to the ATM machine to pay for laundry that I had done. Fortunately, for me, the room was paid for."

"The finishing of the property"

"Staff were very helpful. My room was cleaned well, and I also did laundry. It was done well"

"I was quite impressed with the quality and maintenance of the facilities. The shower was a particular delight - the best rainfall shower i have used in a hotel for long time! Everyone from the parking lot attendant, the reception staff to the lift attendants were friendly, polite and helpful. The complimentary breakfast had a wide variety and was quite tasty. I'll definitely be back."

"The staff were unprofessional and the breakfast buffet is mediocre. They need to do better. Aesthetics is good and it’s a great location "

"Great staff, but the hotel rooms and furniture were quite dated. Had to change my room right after arriving around bathroom cleanliness issues. I would think that despite the issue with finding pubic hair all over the toilet seat of an otherwise clean room, l would at least be upgraded or at least get a similar sized room. I instead "

"I stayed at this resort for one week over the New Year holiday with a group of friends. While we were excited to celebrate at the property, our experience was unfortunately disappointing. The customer service at the front desk was unacceptable. Several staff members were dismissive and rude during our interactions, and one of the managers we encountered displayed the same unprofessional behavior. This made what should have been an enjoyable holiday stay feel uncomfortable and unwelcome. Additionally, the bathrooms in our unit are in need of preventative maintenance. The shower areas require improved caulking, and there was visible mold present. These issues detracted from the overall quality and cleanliness we expected."

"Very clean"