Find all hotels by Independent in Palmer Lake, CO

"Room was very clean, staff friendly and easy to talk to, breakfast was very good it included a variety of things to choose from."

"My daughter and i have stayed at this hotel several times. It was our favorite. Everything was different this time. Ive always gotten a $10 credit towards the restaurant for being a VIP member of Expedia. While checking in, i asked if we werent going to get it, and the woman replied that the restaurant was down for maintenance. I asked until when, and she had no clue. They also shortened the breakfast hours for during the week, and were now requiring a $100 deposit. Thats all new. We have stayed there almost every month since November. Next, people were fighting loudly and slamming doors as we walked to our room. We get there and there is one tiny shampoo, conditioner, and body wash. The room was paid for in advance, for two nights, and for two people. Who on earth thinks thats enough? Oh yeah, I forgot about the single makeup wipe. Next, the air conditioner didnt work correctly because it said the filter needed to be cleaned. The other people staying on the floor were obnoxiously loud all night long. This never happened before, as staff would monitor and handle it. There were bags of trash all down the hallway that stunk to high hell. There werent enough staff to even cover everything. The real cherry on top? The custom made omelet that came with the stay is now $10 a person. There used to be a line of people waiting for a delicious omelet. I saw one person in two days. The breakfast items were cold of lower quality by far. Pool was closed too."

"Excelente todo pero deberían reforzar más la limpieza en la habitación por el lado de los conectores el reto todo bien"

"Very Clean. COMFORTABLE. LUXURY. ENTERTAINING. BEAUTIFUL."

"Asked for quiet room, could not sleep because next door adults had a super loud party till 3:30 am, screaming, laughing, loud talking. Staff did not care and barely said sorry. No hand lotion in the room. Staff didn't know the Kickback menu. Food good at kickback and breakfast. Neither Front desk nor Help Desk knew how to open the microwave in room, said they'd send up someone, I said don't bother, but they did anyway to my dismay- I couldn't let him in because I was getting dressed. Shocked at this experience!"

"This was the nicest hotel I've ever stayed in. The staff was amazing and the room luxurious. It's a great place for special occasions."

"Everything was good."

"I did not like their new system. They have you put in your last four digits of your phone number to unlock your door rather than using a card. It kept freezing out on us and I kept having to go to the front desk to get into our room. It was a nuisance. Other than that it was great. I just highly recommend that you don’t keep that system that you are testing. "

"The charged for Parking while other hotels in same area did not have parking fees. Same Food Menu Daily, not a lot of Fruit Choices. Room was clean but since hotel was having renovations it smelled bad with leaky roofs and leaky room windows. Picture showed they had outside balcony.None of the room have it. I had more expectations from Embassy Suites but not as expected, same quality as others with cheaper rates, no difference. "