"Loved the 27th floor lounge with coffee and outdoor exposure. Wished room had a fridge. Liked the security of using a key to take elevator up to room floor. The rooms were very well designed making good use of limited space."

"Tolles Hotel in bester Lage, wenn man den Times Square und die 5th Av mag. In der Lobby gibt es ganztägig kostenlos Tee, Kaffee und Wasser. Auch auf den Etagen gibt es Wasserspender und leere Flaschen kostenlos. Die Mitarbeitenden sind sehr freundlich, kompetent und hilfsbereit. Die Betten sind sehr bequem, die Dusche hatte guten Druck und auch eine Handbrause. Auf Nachfrage wurde uns auch ein Kühlschrank ins Zimmer gestellt. Es gab absolut nichts zu beanstanden."

"The hotel is not as described. And look at it feels like a sterile, made over hospital room. I arrived at 2 AM after a horrendous delay, to terrible service. I brushed it off only to walk into the hotel room and turn right back around. There is absolutely no way I could’ve stayed there for four-day week trip. Take your money elsewhere."

"Great location, nice and helpful staff. Second floor was very, very warm. Used the restrooms on that floor a few times. We would stay at The Jewel again!"

"Everything was wonderful. Great location and the staff was top notch!"

"Elevators are small and long waits, food is pricey but good enough."

"Bien"