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"Everything about this property was excellent. Very friendly, relaxing with a lovely country atmosphere. Breakfast was like being at home and being spoilt."

"This was the 3rd property I stayed in the Pucón area. The room was closer to a hostel than an apart-hotel. It was adequate, and the kitchen was sufficiently stocked to prepare basic meals, but we needed to purchase our cleaning supplies. The bed was uncomfortable, and one could hear the neighbors in the hallways and adjacent balconies. The staff could have been more helpful (polite but not generally motivated to be helpful). The hotel property itself is lovely, and I highly recommend enjoying a coffee on the veranda when the weather is nice."

"I was in town for a conference and had a wonderful stay at Maki Hotel. The staff were all super friendly and kind and the room and property were well-kept and clean. Everything was in convenient walking distance. I genuinely could not have been happier!"

"I would stay here again"

"This place was great and would recommend to others. The staff were all lovely and friendly, it was super clean and fresh. Included breakfast was good, and handy to have access to a fridge to store any foods you buy yourself, plus access to tea, coffee and fruit at any time. "

"It was very pleasant and confortable "

"the view of the volcano from our room was fantastic. "

"Las instalaciones son muy buenas y la vista espectacular. Lo mejor el spa. Estaba en marcha blanca y eso explica algunos detalles como descoordinación y tardanza. Los tacos del pool requieren renovacion"

"The Loft Pucón was a very good experience for us. With 4 in our travel group the room at the Loft was very comfortable. The full size kitchen and the outside yard with table was extra useful. The rooms and beds themselves on the 2nd floor were layed out just so well to allow separate spaces for sleep and naps over social space of the living and kitchen. The accommodation of the room were excellent. The location of the Loft in close proximity to downtown Pucón is another plus. Walking there was a 10-15 minute stroll. And the best part of the stay was Ms Hesteyer at the reception. She was very helpful and friendly and is one of the reasons a future return stay next season is planned."