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The Alts Hotel

4.0 star property
Upscale Mediterranean hotel near Palembang Golf Club

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Alts Hotel

Outdoor pool
Exterior
Premium bedding, minibar, in-room safe, desk
Rooftop bar, alfresco dining, open daily
Deluxe Room | Bathroom | Free toiletries, hair dryer, slippers, bidet
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • Hot TubHot TubHot Tub
  • RestaurantRestaurantRestaurant
The price is SAR 151
Price available on 26/05/2024

Explore the area

Map
Jl. Rajawali No. 8, Ilir Timur, Palembang, South Sumatra, 30113
  • Popular LocationPalembang Golf Club2 min drive
  • Popular LocationAmpera Bridge3 min drive
  • Popular LocationPalembang Indah Mall4 min drive
  • AirportPalembang (PLM-Sultan Mahmud Badaruddin II)29 min drive

Room options

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Sofa bed
Separate bedroom
  • 124 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cabana with Balcony

Deluxe Cabana with Balcony | Premium bedding, minibar, in-room safe, desk

Deluxe Cabana with Balcony

10/10 Exceptional

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Sofa bed
Separate bedroom
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

9.1/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Sofa bed
Separate bedroom
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, minibar, in-room safe, desk

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Sofa bed
2 bedrooms
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Premiere

Premium bedding, minibar, in-room safe, desk

Deluxe Premiere

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Sofa bed
Separate bedroom
Premium bedding
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Sofa bed
Separate bedroom
Premium bedding
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

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Aryaduta Palembang
Pool
Hot Tub
Spa
Kids pool
8.6 out of 10, Excellent, (38)
The price is SAR 133
SAR 161 total
includes taxes & fees
26 Jum. I - 27 Jum. I
Aryaduta Palembang

About the neighborhood

Palembang

Located in Palembang, The Alts Hotel is in the city center. Ampera Bridge and Great Mosque of Palembang are notable landmarks, and travelers looking to shop may want to visit Palembang Indah Mall and Palembang Square Mall. Looking to enjoy an event or a game? See what's going on at Gelora Sriwijaya Stadium or Jakabaring Sport City. Spend some time exploring the area's activities, including golfing.
Visit our Palembang travel guideOpens in a new window

What's nearby

  • Palembang Golf Club - 2 min drive
  • Ampera Bridge - 3 min drive
  • Great Mosque of Palembang - 3 min drive
  • Palembang Indah Mall - 4 min drive
  • Palembang Square Mall - 4 min drive

Getting around

  • Garuda Dempo LRT Station - 5 min drive
  • Kertapati Station - 7 min drive
  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 30 min drive

Restaurants

  • Three Uncle - 4 min walk
  • Beringin Rajawalis Pempek Restaurant - 1 min walk
  • Sushi So - 2 min walk
  • Kantin 9 - 5 min walk
  • Sate & Sop Soepardi - 3 min walk

About this property

The Alts Hotel

Upscale hotel near Palembang Golf Club
Located close to Palembang Indah Mall and Ampera Bridge, The Alts Hotel provides an attached winery, a poolside bar, and a rooftop terrace. Treat yourself to a massage at Altitude SPA, the onsite spa. The on-site international cuisine restaurant, Cafe Delapan, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, multilingual staff, and coffee/tea in the lobby
Room features
All 207 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • LED TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 211750 for adults and IDR 105875 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Cafe Delapan
  • 10 Gastro Pub

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • Winery attached

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space (1055 square feet)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
Connecting rooms may be available on request; a fee of IDR 150,000 per night applies and will be collected at check-in.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 211750 for adults and IDR 105875 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to noon
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Zuri Palembang
Grand Zuri Palembang Hotel
Grand Zuri Palembang Hotel Palembang
The Alts Hotel Hotel

Frequently asked questions

Does The Alts Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–noon.

How much does it cost to stay at The Alts Hotel?

As of 23 Jum. I, 2024, prices found for a 1-night stay for 2 adults at The Alts Hotel on 26 Jum. I, 2024 start from $48.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Alts Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Alts Hotel?

Self parking and valet parking are free at this property.

What time is check-in at The Alts Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Alts Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Alts Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies.

Where is The Alts Hotel located?

Located in the heart of Palembang, this spa hotel is 1.2 mi (1.9 km) from Palembang Golf Club and within 3 mi (5 km) of Palembang Indah Mall and Ampera Bridge. Great Mosque of Palembang and Palembang Square Mall are also within 3 mi (5 km).

The Alts Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 14 out of 43 reviews" "
Rating 8 - Good. 22 out of 43 reviews" "
Rating 6 - Okay. 6 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Christophe

Disliked: Cleanliness, staff & service
The hotel staff habe made claims the credit card machines have issues and have taken my card and made numerous transactions. The hotel is dubious. Tourists should beware. My bank has been notified
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible breakfast arrangement time. All foods were not served properly.
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

KIMBERLY, Michigan, USA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the beds and bedding were very comfortable. The staff was amazing from the front desk to the restaurant staff to the bellhops. A special thank you to Ayu and Fadly, they were so helpful.
Stayed 2 nights in Dec 2019

8/10 Good

Malvin

Liked: Cleanliness, property conditions & facilities, room comfort
Cheap cozy room with so-so service
Check-in was slow, hotel was hot, breakfast staff weren't attentive, but room is nice and cozy, so overall it was ok considering the low price.
Stayed 1 night in Nov 2019

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Leo, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
previously not sure to book this hotel because previous review give bad experience due to construction at night. however during my stay there was no constructions works at night, so we had good sleep. I think the management give attention to guest suggestions. The only thing i don't like is the shower, sometimes it isn't warm.
Stayed 2 nights in Sep 2018

8/10 Good

Tjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018