Find hotels near Palacio Sara Braun, Punta Arenas from SAR 161

"We had an issue with the brakes on one of the beds. Jessica came to the room to fix the issue but was unable to correct it. So Cristian offered us to move to another room with a nice view. Excellent customer service from everyone. The restaurant team is also very good and attentive to your needs. "

"Amazing hotel! Very clean, spacious rooms and everything feels well maintained. The lobby is beautiful, and the bar is excellent—great place to relax. Breakfast was delicious with a very good selection. What really stands out is the friendly atmosphere and helpful staff. Highly recommend—definitely would stay here again!"

"Would have been great if the staff was more proficient in English. The property was a bit dated, but a great value for money. They staff were very helpful and friendly once on-site, but did not return e-mails prior to arrival. Breakfast was generous and delicious. Overall a great stay! "

"We love the breakfast provided plenty option and there is hot water and water all day long. And the staff is very helpful and nice. "

"Staff was so incredibly kind, went out of their way to make us a bagged breakfast the one day we were leaving very early. Definitely recommend!"

"Room was OK for the price, bathroom door was damaged but they fixed quickly. Restaurant was very good. Continental breakfast was not. The gym was OK but not all the machines were working. Location was perfect, just 3 minutes walk to main square and 5 minutes walk from restaurants. Walk 2 more minutes and you get to the port area. Also for your covenience there is a machine to refill your bottle of water in on the second floor near the reception."

"String Odor/smell that they were trying mask with a deodorizer. Smell was of mold and sewage. Particularly around the elevator and to some extent on the floors. Staff was pleasant but not really helpful. Attached restaurant and bar staff were not interested in taking orders for food or drink. Do not count on a 6:30 am breakfast, coffee was there but not much else."

"Very efficient & friendly staff. Lovely property. Excellent breakfast and evening meal."

"Nice, comfortable rooms, comfortable beds, good room temperature, hot showers, good breakfast, helpful host"