"Contactless check-in felt cold and unwelcoming. Room was very small for a premier King, but it was very clean, and the bed was super comfortable. Limited space for two large suitcases. Also no welcome drink provided as promised (we're Rydges card members). Tv had no streaming only guest app login only, despite their home page advertising inhouse movies. Not even the maintenance man knew about the latter. Front desk staff were not very friendly or helpful when we approached them about queries. ...

"Staff was very helpful. Replaced defective safe in room and also provided us with a microwave oven and hotpot when we asked about it."

"Staff was very helpful on the night of arrival as parking could be very confusing. Need to have guidance in hotel’s website or other portals about parking (which road to use for basement parking). All other amenities not bad."