"I rarely leave negative reviews, but this stay was genuinely disappointing. The property looked nothing like the photos online — it felt more like a rundown motel than a star-rated hotel. The room was in poor condition: chipped and worn furniture, visible stains on the lamps and sofa, and even signs of leaks in the ceiling. It didn’t feel clean or well-maintained, which made it really uncomfortable to stay. The bathroom layout was also extremely impractical — the toilet was squeezed right...

"Excellent"

"the staff was really nice "

"The hotel is clean, and the staff is helpful. However, the room was uncomfortable because the AC and refrigerator were too loud."

"No complaints whatsoever."

"The room was fresh and clean newly updated 👌. The front desk agent was extremely helpful and gave us good tips. "

"新しいホテルで、とても清潔感があり、お部屋の広さも十分で、クローゼットや鏡の数、バスルームの広さも最適でした！ ラナイが広くて、とても気持ちよく寛ぐことができました！ ランドリールームがホテルに併設されていないので、長期滞在の場合は洗濯が不便に感じます。 プールへは行けなかったのですが、お部屋から眺める感じでは、良い感じ！ 温水らしいので、次回のお楽しみです♪ フロントには必ずスタッフがいらっしゃって、とてもフレンドリーで親切にしてくださいました。荷物が多かったので、ラゲッジカートを快く貸してくださったのが、とても助かりました(^^)"

"Stayed on April 12th in an ocean view room at Kaimana Beach Hotel. The room itself was beautiful, with breathtaking views of the ocean, park, and surrounding mountains. I originally booked a park view room but requested an upgrade to the main hotel, as the “annex” building did not feel safe due to people hanging around the entrance. The staff accommodated the change, but I did pay for the upgrade. Unfortunately, my experience took a serious turn. The air conditioner unit in the room leaked...