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"Excellent "

"Was awesome "

"I had a beautiful stay "

"I made a reservation and paid in dollars. When I got to the hotel, they didn’t not find my details. It took about 20 minutes before they could find my booking information. I went out with my friend for dinner and returned to see that the hotel staff were looking for me. I was then told that they mistakenly billed me over N621,000 instead of N63,000 (Nigerian currency) (nearly 400 dollars). They now asked me to send them an email for a refund, I insisted it should be them sending me an apology email. They are saying it will take about 5 working days to get the money back. They have ruined holiday."

"Excellent Customer Services."

"Decent place to stay. It as good on the budget and yet was somewhat classy "

"Excellent customer service!!! The staff were professional and extremely respectful. I would definitely recommend this location for future visits. The house staff cleaned and sanitized daily. This was the most relaxing 1.5 week stay in a hotel. "

"They are undoubtedly one of the best hotels I've stayed in. Staff are highly responsive whenever I call for something. Another good thing is they always checking up to know whether I need anything. Kudos to them"

"Lemme just keep it short.:( CHARIS HOTEL & SUIT ). It's a wonderful please I love being whenever I came to port Harcourt. And they're so very friendly and per attention to details. That show's they're reliable for being an Hotel :) Thanks."