"Good"

"I have stayed at this hotel so many times I've lost count. It was always my go-to hotel so I even did so while I lived in NY and had to stay overnight for business. That was then! Unfortunately, my visit this week will be my last. The hotel is tired and worn and dirty. My first room (1065) looked like a Motel 6, if that. There was a stain on the bedspread; lamp shades were lopsided due to no finials; I had to fight with the drawers to get them into the dresser. Safe was broken or not...

"The staff doesn’t cooperate and they are not flexible. "

"This was, unfortunately, one of the more disappointing hotel stays I’ve had in New York. While I understand that the city comes with a certain level of noise, the experience here was notably uncomfortable. The room was excessively hot to the point of being difficult to sleep in, and the inability to control the temperature felt outdated and unreasonable. I was told the system could not switch between heat and AC due to a building-wide policy, and the suggested workaround was to open the window...

"Great location; Central Park View is a must"

"I chose this hotel for a last minute trip and couldn’t have been happier! The location is terrific. Close to everything without being loud or chaotic. Our room was clean and incredibly quiet which is a huge plus in NYC. Only wish they had a breakfast option but fortunately there are ample options close by. Highly recommend "

"Everything was excellent "

"Everything was great! The location is great , my only complaint is the room was noisy"