"No breakfast provided. Went to do laundry, got quarters from the front desk. She called the manager to see if the wash/dryer worked in which he said yes. Took quarters up stairs to buy detergent, it was empty. Front desk provided detergent. Put laundry in, put detergent in only to find out the washer didn't work. Royal PITA, now I have clothes cover in detergent and have to find a laundry mat. Staff working was helpful and apologetic. I stay in Springfield quite often and there are...

"Bad people "

"When we walked into the Red Roof Inn we immediately smelled a clean, lemon smell. It was heavenly. The lady at the desk, I believe her name was Cynthia was beyond helpful and kind. She was upbeat, smiled, answered all our questions, gave great recommendations for restaurants. Having her at the front desk is an excellent way to welcome guests."

"Great place"