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"Great hotel, great location and great stagf"

"ANA Crowne Plaza Kanazawa is a big, friendly hotel that is easy to find, easy to reach, and comfortable in all the best ways. The staff was very helpful and attentive to my wife and I during our recent two-week stay. We tried one of the in-hotel restaurants, a Japanase traditional style restaurant of the 5th floor. It was splendid, quiet, spacious and beautiful, with a small roof-top Japanese style garden just outside the picture windows. The food was also excellent, served with much attention to traditional practices. Housekeeping, the bell captain and all other staffers we interacted with were excellent. The bar on 19 has a commanding view of Kanazawa downtown, especially nice at night. The hotel has laundry services, but we opted to use a neighborhood coin laundry (which also takes credit cards and some IC cards) about one block away. As usual among Japanese cities, the area around this hotel and the adjacent main train station has many shopping malls, hotels, shops, restaurants and other service businesses. In other words, it looked busy and successful, to us as visitors and foreigners. During our stay, the city celebrated its annual Hyakumangoku festival, which is one of the reasons we stayed in this city. We also explored various interesting districts nearby, and took a tour of a few regional areas of interest. Coming back in the hotel to a comfortable bed and hot shower after walking around a few hours always felt really good! I recommend this hotel."

"We are happy that this hotel has been selected for our 3 days trip in Kanazawa. Great location and nice staff. Only got some small issues during the check in time, but hotel staff fixed with prompt action. Good restaurant locates in the hotel, excellent breakfast and dinner. This will be again our choice if we go back, and will definitely recommend to friends"

"We really appreciated the staff helping us change when I realised I made a mistake in the bed configuration. The corner twin room was very comfortable. Of course, we also chose Dormy Inn for the onsen, but this time it was also because the weekend parade was almost at door step. "

"Lovely staff, great location. Private onsen was fabulous and breakfast a true experience!!!! Wow"

"The staff was very welcoming, and the property was clean. The amenities are great - drinks in the lobby, popsicles and yogurt drinks at the onsen, ramen noodles and toiletries as needed. We found the onsen to nice but very busy at times, so we tried to go when we thought less people would be there. Breakfast was wonderful! Our daughter’s loved the matcha and hot chocolate. In Japan you most likely need to book kids over the age of 13 as an adult. Double check with the property details on this."

"Close to Kanazawa Station, Excellent room amenities. Cleanliness. Nice room Space."

"10 minute walk from Kanazawa station. Close to the Samurai and Geikko districts, as well as next to the fish market. Great options for food, and helpful staff in making reservations."

"Free drink and coffee is a great amenity. Excellent location. Very nice and spacious room."