Find all hotels by Independent in Oxford, MI

"I had a horrible experience! This was the worst hotel I’ve ever stayed at. From the room to the staff and the food. It was all horrible. I booked my room weeks ahead on hotels.com and when I arrived I was given an ada accessible room so when we entered the room everything was low to the ground and understandable but that was not what I booked especially since my husband is tall it was not ideal for us and I specifically booked the king kitchen suite since we were staying for a week and I knew what the room was supposed to look like because of the photos on their website and this room was not it! I went back to the front desk and she told me they were sold out and I had no choice but to stay in that room. She was extremely rude and refused to switch me even though their website and the hotels.com app said that there were a lot of rooms available so I contacted hotels.com and an agent tried to call them and ask for a room change and she refused then they escalated it and the other agent also got denied so I contacted the GM of Hyatt and she was confused because she can see there were a lot of rooms available and she called them and made them give me another room and they did, but the room they switched me to was extremely dirty and I broke out in a rash all over my face and body. STAY AWAY FRON THIS HOTEL! And the food was disgusting! Also laundry messed up our clothes and they charged me for my SERVICE DOG! That’s not allowed and the GM refunded me. Ridiculous place to stay"

"Clean room, extremely peaceful atmosphere, and great scenery."

"There was a hockey team, cheer or gymnastics team. Kids ran up and down until 1am. The pool was closed Saturday for some chemical filtering. I wanted high floor but was on 6th floor. I was on the side of a highway in which I could hear the cars. Underneath pullout couch was a sick, a cookie and other crumbs. The heating system made noise all night until I got up and turned off and then we were cold. The bartender did not know how to make a good Long Island. I had to pay $30 for 2 nights for parking. The only thing that was good was the breakfast. This was the most horrible experience I ever experienced at a Embassy hotel or any hotel. Staff should hold the customers accountable for their kids. Never again will I go to this hotel again. "

"Hotel has plenty of onsite parking and is affordable. It’s about 1 mile from the expressway off/on and there are plenty of good restaurant choices within a 5-7 minute drive. "

"Shower needs safety strips on floor. We needed to be very careful stepping in shower. Easily could have fallen. "

"Kitchen had roaches and staff is on different pages about certain policies. One person told me one thing and another person told me the complete opposite. When I questioned it , I was threatened to get kicked out of the hotel and was disrespected by the front desk lady. "

"If you compare the Royal Park to high end hotels in this price range you will be disappointed. The amenities and service do not justify the cost. "

"The rooms were spacious and nicely designed. Some of the furniture needs to be replaced due to wear. Everything was clean and the staff were friendly. Need better attention to the water quality of the pool. Overall, a good place to stay for the price."

"Clear parking"