"“I arrived on time for my flight from Baltimore. During check-in/payment there was confusion with my debit card, but I was trying to cooperate. I was denied boarding and had to pay an additional $335 for another flight. I felt I was treated unfairly and would like this situation reviewed and reimbursed.”"

"Terrible service. Nasty room."

"Room was very dirty, sheets on the bed were dirty and stained, towels had dirty spots on them. Bathtub was discussed, light in the bathroom was broken with exposed wires. Room didn't smell good. I will never stay there again."