Find hotels near Outlets of Des Moines, Des Moines from SAR 240

"Room was dirty. Brown marks on wall near toilet, greasy slimy marks on door and peephole. Frozen refrigerator. Wall had weird drop marks. AC didn't work. Orange stains on comforter. Shower flooded the room. Stairs and exit door kept me awake until 2am. Pool was closed because they over chlorinated and got people sick (according to recent review)"

"Room was ok but had hair in the shower. Room they wanted to put me in was not ready at 3pm but they were able to find one that was ready. Property is not maintained. Had lots of trash outside. Looks like they store their supplies in back hallways and other open areas "

"Clean and good breakfast"

"Run down "

"Lady at check in was very rude on Friday until the manager came out to help check others in. She completely changed the way she was speaking to me and my daughter and was suddenly helpful."

" the breakfast was cold and not a lot to choose from"

"We stayed mid week. The room was ok. It seemed very noisy and there were no blackout curtains so the parking lot light shown in our window all night. Two big moving trucks pulled up sideways in thw parking lot right on top of our car. They had many other places to park those big trucks. The lobby looked un kept and not very inviting or clean. The desk person when we checked in amelled of smoked and seemed put out that she had to come inside off her break to check us in. Not very friendly. Then they put a $50 charge on my card after I had already prepaid. Said it was for damages if they occur. Ive only had that happen with one other hotel. 2 days later and said charges have not been reversed. We wont be staying here again."

"Very helpful staff"

"Not our 1st stay, everything was excellent as usual!"