Find hotels near Out of Order, London from SAR 233

"We asked for room cleaning, but it wasn’t done, asked for fresh glasses and cups for tea, were given after 1.5 hrs. Very rude staff, no compassion as we had young kids. The washroom had some issues ( exhaust not working, toilet seat was loose) complained about them, but they were never fixed."

"Breakfast had a great choice, staff were all very kind and attentive. Room very comfortable and clean. "

"Room was clean. Very very small but we expected that. It’s like a modern hotel in an old building so that was great. A couple things didn’t work. There’s both USB-C and USB- A chargers on BOTH sides of the bed but only one side worked so wife and I had to take turns charging our phones and then down the hall was a water-filling/filtration system that ALSO was not working but the tap water tastes fine. Great location for getting to the Westminster area and Heathrow on the Underground and good choices for restaurants nearby. "

"Pleasant and helpful staff. Beautiful property with well appointed, clean rooms. Convenient to Richmond station. Fantastic breakfast."

"good breakfast for on the go"

"Front desk rude. Works directly above room with no notice. Fake eyelashes still stuck on the bedside table from previous guest. Internet slow. Can’t connect HDMI items to TV. Fridge not on. AC isn’t functional and directly from 1970’s. Nothing been upgraded in a LONG time despite new ownership. Gym equipment is in disrepair. Some buttons for lifts / elevators not working. It’s a hotel, it’s cheap and it’s close to the city. That’s it. "

"The only issue was the £14 for a vehicle when most are free parking wirh the prices ibis charge for the room"

"Very nice hotel, food was much better this time. Side was very nice every non of the locker work most were Brocken "

"The same waitress as served us on 2 previous visits who is great with children requires a special mention "