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"I like the Fuji mountain view of our room and also outlet mall next to it, the hot springs are fantastic."

"We thoroughly enjoyed our stay. It was a special experience and would love to return. Highly recommend it!"

"The gentleman who spoke excellent English helped us when we drove up to the front is a very excellent representative and face for the hotel and demonstrates hospitality well. The overall hotel has the feeling of omotenashi which is rarer and rarer now as more foreign workers and more foreigners with a disregard for Japanese unspoken habits are hired in these hotels. I hope to come back just to relax and hope to see this hotel maintain its excellence. "

"this was our last minute book and stay, everything was good, the dining area was big and comfortable as well, all were good as we got the ground floor, hence, all was so convivence. "

"nice staff and pretty spacious"

"The hotel is quiet and relax as well as so clean and the staff professional and very kind "

"I loved the big room size with the authentic tea table and robes !! I loved the onsen !!! They provide food all day long!! The view from the room was magnificent!! Picturesque!!!!"

"Excellent "

"the private onsen with mountain view was amazing and breathtaking. i would definitely return to this hotel if i come back in the future. the staff were all friendly and very well trained and breakfast and dinner served were both delicious and a unique experience. the amenities are all in good condition too in the public onsen. room was incredibly spacious and well maintained. it was a very positive experience. "