Otley Vacations

"The staff are invariably cheerful, helpful and welcoming. Breakfast was excellent. Bed was very comfortable, and bathroom facilities good. Housekeeping was inconsistent, and the room was very dusty in the corners; the public areas were also not sparkling clean, but overall the hotel was just what we needed, and location was perfect for us. Great views of the pond and wildlife at breakfast! We will definitely stay again in future."

"I don't believe the Expedia site should offer this hotel at this time It does Otley and the hotel staff, both lovely, no favours. It was not a well placed room, it was overly hot without cooling, the bathroom although modern let itself down in the shower particularly. It did not have a restaurant nor kitchen in use and was severely understaffed. Our pre requests could not be met. I am sad to give a poor review, as the staff were wonderful. But it did not represent value for money, was...

"Had a lovely weekend here. This hotel was perfect. Nice and quiet but lively enough to provide a pleasant ambiance without ever being noisy or overbearing. Staff throughout were lovely and the food is very good. Would highly recommend if you are looking for somewhere to get away and relax."

"We loved all the personal touched left by the owners, thank you."

"Unwashed cup in the room and empty shampoo dispencer. Pool closed for this "spa weakend." Hotel unable to provide a cooked breakfast and reluctant to offer a rebate. Premises dirty and staff surly. Bar service poor and prolonged delays in the dining room in spite of pre-ordered food. Far from the expected standard of a 4star establishment"

"Easy check-in, spacious room, 10 minutes on foot from the train station and centre of town, this hotel is excellent value."

"Everything, the hotel and room was spotless, staff really friendly"