Find all hotels by Steigenberger in Ostseebad Kuhlungsborn

"We had an enjoyable family stay, the property is in good condition and fantastic location. Breakfast offering is the highlight. Opportunities for improvement are around family-friendliness and more proactive customer service- check-In was very cold and abrupt, almost intimidating - service in the restaurant better but again lacking of some basic elements of customer friendliness, engagement with children etc."