2/10 سيّئ للغاية
Tracey B.
٥ أبريل ٢٠٢٤
عناصر لم تنل الإعجاب: النظافة
Horrible directions and communication
This was the worst VRBO experience I have ever had. The day of my stay I had to message for directions to the cabin. Directions were not sufficient and I had no cell service. I ended up paddling to the cabin (to the “left of the dock” as I was told). It was raining and I couldn’t find the key that was supposed to be under the steps of the deck. I had no cell service and disk was approaching so I had to drive back to town and call. The host didn’t respond to my messages. I called VRBO and they could not reach the host but said since I left the premises they would not find me a place to stay since I “vacated the property” I was alone on a lake, in the rain with no cell service or shelter!!! The following day the owner messaged me and apolgized. Apparently the cabin was across the lake and I should have “pinned” it on my phone for directions (no where did it say to do that) and I had no service. I was at the wrong cabin but didn’t know it. They offered to refund and let me try again next year for free to make up for the ordeal. After a few months I noticed I did not receive a refund and they will not respond to my inquiry.
Do not book this property unless you want to lose out on your money.
Tracey B.
أقام ليلتين (2) في شهر سبتمبر عام 2023