6/10
The Fridge Didn't have a working Ice maker or water hooked to it. I just assumed it wasn't working. When i called the manager they told me "Wal-mart has ice" After we bought Hundreds of dollars in Groceries for the week i noticed that the fridge was not cold. I Texted with the manager and response was "Normal Issue" "it will be cold again in the morning". "Guests Tell him this all the time" It did get a little better by morning But not really operating like a Fridge should. To Me "Normal Issue" is not acceptable. If you have multiple guest complaining you would think lets fix this so the fridge works normally and great. Part of your check out guests are supposed to run there dirty dishes in the dishwasher before leaving. No problem there. When we checked in there were dirty Dish's left in the dishwasher. and a few dishes found in the Cupboard that were dirty. it left me with the feeling What else did they forget to do. We were on 4th Floor. there are no Carts for your luggage. That's a big deal when traveling with your family.one of the TVs in the Guest room didn't work the whole trip because they had a incorrect TV Remote in the room. Hand soap provided was Watered down. All in all we had a great vacation. the resort activities IE Pool, water slides, games were all great. i had Higher hopes for basic things like a Fridge Working. I didn't appreciate the responses from the host. All In All You Get what you Pay For.
Vince D.
Stayed 7 nights in Apr 2025