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"We had requested a second floor room, but were given a first floor room. We asked at the front desk if we could change, and James was very helpful and accommodating. He was very kind and answered our questions. "

"Great location in New Haven and very walkable to a lot of great restaurants. There is a parking deck across the street for a fee with adjoining bridge on the second floor between the parking garage and the hotel. Friendly staff at the lobby and beautiful lobby. Space. Comfortable beds and nice bathroom. Very clean and quiet on the 5 th floor. "

"Friendly "

" Helpful staff"

"Easy check in and the room was very clean for the family. Breakfast was good."

"The hotel was beautiful but the staff really made it stand out. From the front desk staff to the restaurant staff, no request was ever too much and everything was done with a smile. I would definitely stay here again. 9/10! "

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"After a 6 hours ride we were lucky to get an early check in. The staff was very friendly. Breakfast was always fully stocked and delicious. Would definitely recommend this hotel. "

"Staff were very very friendly!"