Search Residences in Oliena

"Just stayed for the second time in 2 years. The location, breakfast, bar and staff are all very nice. Hotel has a tropical feel."

"gentillesse des gens, super déjeuner"

"This property is in a wonderful location in a fantastic little village. It exudes a friendly vibe and has a family feel. The staff were really attentive and the room was beautifully cleaned and well appointed. The view from the balcony is magnificent! Air-conditioning worked well and the breakfast was great."

"This hotel and its staff are all wonderful! Very clean, and nice amenities. The breakfast is top notch! We were overheated and sunburnt one night and they let us borrow their front desk fan even. Very sweet helpful staff. "

"The hotel advertised wi-fi but they don’t provide it UNLESS you are willing to spend your time in the hotel lobby, which is where you can get it. And who wants to do that? "

"Beautiful, eclectic property."

"We arrived 00:15. Front desk was still staffed (apparently 24/7). Street parking was the main isdue with the hotel apprarently being near full and it being late."

"Excellent location clean and friendly staff."

" The location is beautiful and peaceful — exactly what we wanted — but the service is not at 4-star level. Staff are kind but clearly overstretched. We were charged €8/day for parking with no alternative, which should really be included. Breakfast starts only at 8AM with no early option, and no water or coffee machine in the rooms. The spa was advertised but was unavailable during our stay, with no prior notice. The pool bar opened only after 1PM. The biggest surprise was the coffee: machine coffee was poor, and my first cappuccino tasted of salty water (likely tap water). Though the waiter apologised and fixed it the next day, this is unacceptable in an Italian 4-star resort. Staff also had loud arguments near guests. Room cleaning was basic: towels were changed but sheets weren’t, and floors weren’t properly cleaned. The food menu is very limited and expensive. Worst of all, during checkout they tried to charge us more than double (including parking again and items we didn’t order). Only after I asked to check the bill was it corrected. Beautiful setting, but the service, transparency, and quality need major improvement"