Grand Palace Hotel – Small Luxury Hotels of the World
8/10 Good
"The staff were fabulous and the highlight of this hotel, beautiful historic property in a great location
Bed was comfortable, breakfast had great and plentiful options.
Washroom was horrible. Shower /bathtub was so thin a hairbrush barely fits in the width of it at the front. Had to shower sideways. Handheld clip broken so needed to lay it on the floor of the tub to wash then pick it up after. Large faucet/handheld/rainfall shower head multifunction controls confusing to use."
Carillon Aparthotel - Keystone Collection, opened December 2025
10/10 Excellent
"We loved our stay! The apartment was very comfortable, well equipped and full of details to make your stay an unforgettable one. The location is excellent and surrounded by beautiful historic landmarks! The staff aré very friendly and welcoming, especially Victoria. We highly recommend Carillon Aparthotel - Keystone Collection!"
"Everything was excellent. I stay in this hotel the second time, and will stay again. Staff is very helpfull and professional.
The room is spacious and clean, and the bed is very comfortable. It is equipped with an ironing board, iron, kettle, coffee cups, glasses, and a stocked minibar. Everything is very convenient, and the hotel is quiet. There is a cozy and well-equipped spa center."
"Elisabete was training on front desk for check in and check out and did a great job!
Back exit for a quick route to the old town, buses right in front, and close to the central market and huge shopping centres.
I had one of the older rooms but it was clean and comfortable. The layout of the hotel means you can hear inconsiderate people in the corridors, nothing the hotel can do and luck of the draw. 2 of my 3 nights were peaceful!
Breakfast has a small but good selection and takeaway cups for coffee, great for an early airport start. You could also get breakfast-to-go though I didn’t try this."