Find all hotels by Independent in Old Town Kaunas from SAR 227

"Unfortunately we didn't havea good experience. There's nothing sophisticated about the apartment, as mentioned in the title. The place is a 3-Star at best, is run down, the couch smells bad, the chairs in the photos have been replaced with 2 that are dirty and ripped.The customer service was very bad. I added my brother to the booking and paid the additional fee (60), then I asked for a bottom sheet for the couch and 2 pillow cases (since there were only 2 for the main bed).The response was that 2 pillow cases (in total) were already provided and that there were blankets in the house for the couch. So we had to use a planet to cover the stinking couch and use 1 pillow per person. Hard to believe. After the back and forth I was told to go get 2 pillow cases from a closet in the building but to be careful because they're all counted for. Quite humiliating."

"I loved my room. Nicest hotel in the city"

"Great location for major tourist attractions "

"A great hotel in a wonderful location, just a short stroll from the castle, old town and other landmarks."

"Clean and comfortable stay. Extremely strange door access system, I wouldn’t recommend for anyone who doesn’t have a smart phone or anyone who doesn’t have EU roaming, as you have to call a number every time you want to get access to the flat. Theres no key or anything and although it said check in until 10pm, there was no one on site to help us at any point. You have to email or WhatsApp a photo of your ID ahead of time before they will enable your ability to access the flat via the phone number. It took 20 mins for us to get hold of anyone on the phone to help us out."