The indoor pool invites relaxation, and The Comfort Cafe serves satisfying American dishes. Attentive staff make this hotel a standout choice for travelers.
Choose dates to view prices
Photo gallery for Quality Inn Old Saybrook - Westbrook
Quality Inn Old Saybrook - Westbrook offers a charming experience with its morning breakfast buffet. Guests can swim in the indoor pool or visit nearby attractions like Essex Library and Essex Island Marina. Visitors consistently praise the helpful, accommodating staff.
Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Does Quality Inn Old Saybrook - Westbrook have a pool?
Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.
How much does it cost to stay at Quality Inn Old Saybrook - Westbrook?
As of 24 Jumada I 2026, prices found for a 1-night stay for 2 adults at Quality Inn Old Saybrook - Westbrook on 14 Jumada II 2026 start from SAR 443, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Quality Inn Old Saybrook - Westbrook pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Quality Inn Old Saybrook - Westbrook?
Check-in start time: 3 PM; Check-in end time: 2:00 AM.
What time is check-out at Quality Inn Old Saybrook - Westbrook?
Check-out is at 11 AM.
Where is Quality Inn Old Saybrook - Westbrook located?
Located in the heart of Old Saybrook, this hotel is within 6 mi (10 km) of Essex Island Marina, Essex Steam Train, and Essex Library. Harvey's Beach and Ivoryton Playhouse are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6
Cleanliness
8.0
Location
8.4
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 366 out of 1002 reviews
10 - Excellent
366
Rating 8 - Good. 307 out of 1002 reviews
8 - Good
307
Rating 6 - Okay. 186 out of 1002 reviews
6 - Okay
186
Rating 4 - Poor. 83 out of 1002 reviews
4 - Poor
83
Rating 2 - Terrible. 60 out of 1002 reviews
2 - Terrible
60
Reviews
Verified
6/10 Okay
Jonathan
17 April 2026
Liked: Staff & service
Convenient location for an affordable price
Jonathan
Stayed 1 night in Apr 2026
Verified
6/10 Okay
Jill
20 May 2026
Liked: Amenities
Disliked: Property conditions & facilities
I liked the pool a lot. I think that the hours should be earlier than 9 am to open for us early morning swimmers.
Included breakfast was the highlight, food was hot and quite a few options. Pool was also fairly good but run down. Beds were also pretty good - sheets, etc. The hotel was quite run down overall. The first room they gave us had a terrible smell and stained bath tub. I asked to be moved, if possible, and they put us right next to the elevator. With thin walls, we had a hard time going to sleep. Not ideal with kids.
Was a clean room and the pool was warm and kids had fun. Breakfast was good and plenty of choices
pieter
Stayed 1 night in Jan 2026
Verified
6/10 Okay
leslie
20 April 2026
Liked: Cleanliness, staff & service, amenities
I was first placed in a dirty room but they were very quick and efficient to move me which was great b/c I don’t like first floor rooms. In my second room on 2nd floor the window lock was broken so I couldn’t lock it. Uncomfortable but being in 2nd floor helped. Clock in the room nor working or unplugged?? Just used my fon for the clock. Breakfast area very clean and orderly and good. Parking lot had potholes but they were there fixing them today. Staff VERY friendly!!!
From the front desk to the rest of the staff, everyone was very friendly but also very professional and very helpful. I called the front desk about 5 straight times to ask questions I was waiting for the receptionist to e upset ,to my surprise she was laughing it up with me. That alone made my stay great