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"A wonderful onsen hotel in the heart of downtown Matsue. Rooms have comfortable western beds and traditionally appointed amenities. The traditional onsen baths are a perfect way to end a day of sightseeing in Matsue"

"Hotel location itself is fine. Staff was friendly and accommodating to questions despite languange differences. Only suggestion is to look carefully at map for location relative to JR station. Was only able to see hotel sign after I crossed the street. On a warm and humid day, having to wait to return to the side of the street I was just on was annoying."

"Walking distance to station and Aeon. They provide a lot of amenities, mask, mouth wash, snack, coffee, tea, hot and cold water, etc. "

"Short walk from the Yonago Station to major sightseeing destinations. Breakfast was great. Would gladly stay there again. "

"Hotel close to station very quiet area. Close to bus stops handy for sightseeing.We had a corner room with city views. Very spacious room, well appointed and a great Japanese bathroom. Very friendly staff and helpful. Hotel provided bottled water every day which was appreciated. Everything was clean and well maintained."

"The Matsue Urban Hotel is a great place to stay while in Matsue. The breakfast is outstanding with a lot of variety including Japanese and American type of selections. The rooms are very clean and quiet. The location is very close to the train station which includes taxi and bus services. When I return to Matuse, I will stay here again."

"This was our second stay at a Toyoko property in Japan. Rooms were super clean, great amenities from laundry machines to baggage storage and just a short walk to the train station. The best part was the wonderful Japanese breakfast! Lots of variety and very yummy food to fuel up for a day of sightseeing in Matsue. A very comfortable stay."

"It near the JR station, got ice cream and Yakult in lobby. Free ramen at night. In room fridge also have gift pear jelly and water. Will stay again in this hotel."

"The hotel was very well kept from the lobby to the actual room that I stayed in. The wifi speed is also very fast and stable, probably the best wifi I've used in a hotel so far. The staff were very friendly during the check-in and check-out procedure, although they can't communicate in English (however a translation app should be good enough to communicate with the staff), front-desk service is 24 hours too so it is convenient for people checking into the hotel late at night. Amenities were good tho, with amenities free-to-take from the lobby. The parking spaces availability were quite limited so be careful on that. However the location is not that convenient as it is a 30 mins walk from the hotel to Yonago station, or a 15 mins bus ride from the nearest bus stop which is within a 3 mins walk. I might stay here again or consider another hotel that is closer to Yonago station. Excellent hotel overall"