"La habitación estuvo aceptable, limpieza no muy buena y las condiciones en general regulares. Pero lamentablemente vivimos la peor experiencia de servicio al cliente de todas nuestras vidas. Específicamente con un recepcionista joven en el turno de noche, que ante una situación de un ascensor que no funcionaba correctamente y después de hacernos esperar durante más de 15 minutos, a una niña de 8 años y un adulto mayor, nos insultó y abandonó el front desk, sin atender nuestra solicitud y...

"Could use some upgrades and breakfast wasn’t too good. However the staff was very pleasant and room was clean."

"NA"

"Stay was ok they definitely have to get there AC checked out. Lobby is extremely hot and so was our room. We were not able to sleep very well due to how hot it was."

"There was a sticky mess on the floor. I went do to reported it to front desk but there were no more rooms available. The toilet wasn’t properly cleaned also."