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"The rooftop spa is absolutely marvelous. The hotel is just next to Oita station. Downstairs is the AMU department store that contains shops, cinema, game centre and dining selections. Will come again."

"The staff were exceptional. There was an issue with my room and they exceeded my expectations by rectifying the issue with incredible care and gratitude. I was truly amazed by the hospitality. Thank you very much."

"Friendly helpful staff"

"Cleaning could be better"

"No parking or Affiliated parking"

"Extraordinary location, great breakfast buffet nice room."

"I would love to return & get my same room the view was beautiful, the staff was great & hospitality through the roof "

"the room feels old"

"Completely beautiful. Everything is perfect, the atmosphere, the delicacy, the lighting, the artwork, the music, the service. Rumi, Kenji and other members of staff are so so friendly. They made me feel like I was in a home away from home. Whilst also having a completely unique experience. The private hot spring bath outdoors at the back of the hotel is out of this world. So dreamy. Beppu is an incredible space and city to be in and staying here just made it so much more special."