"Last minute booking and it went smoothly. Shower had good pressure. The bed and pillows were actually comfortable so I could sleep without shoulder, hip or back pain. Checkout was a breeze. The extra buffet was not included in my booking but it looked good for the value."
"Last minute booking and it went smoothly. Shower had good pressure. The bed and pillows were actually comfortable so I could sleep without shoulder, hip or back pain. Checkout was a breeze. The extra buffet was not included in my booking but it looked good for the value."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
I really enjoyed the welcoming front office staff. They were very friendly and helpful.
The room was very clean and spacious and unfortunately they were out of nonsmoking rooms so we had to book a smoking room We wish there were more nonsmoking rooms available. But everything else was amazing. We will definitely stay there again and recommend this hotel to our friends.
I really enjoyed the welcoming front office staff. They were very friendly and helpful.
The room was very clean and spacious and unfortunately they were out of nonsmoking rooms so we had to book a smoking room We wish there were more nonsmoking rooms available. But everything else was amazing. We will definitely stay there again and recommend this hotel to our friends.
Danielle
Reviewed October 22, 2026Reviewed October 22, 2026
Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.
Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.
Clean,spacious, free bar, helpful staff and the pickup and dropping off at the station.
The information about the pick up was not clear in their email and we hsppenef to go to the information center near the station and the kind lady their called the hotel for us. The private mineral bath felt like s hot tub.
Clean,spacious, free bar, helpful staff and the pickup and dropping off at the station.
The information about the pick up was not clear in their email and we hsppenef to go to the information center near the station and the kind lady their called the hotel for us. The private mineral bath felt like s hot tub.
Rajalakshmi
Reviewed October 30, 2026Reviewed October 30, 2026
Amazing dinner in the hotel restaurant. The Wagyu beef was melt in your mouth fantastic. Great wine. The private onsen was perfect and so relaxing at the end of the night. Super comfortable bed and spacious room. Wish I had booked two nights. My only complaint is the coffee in the room is more espresso style and I love a big hearty cup of coffee in the morning. The hotel doesn’t offer coffee in the lobby which is a bummer. We didn’t add breakfast just because we don’t usually do breakfast....
Amazing dinner in the hotel restaurant. The Wagyu beef was melt in your mouth fantastic. Great wine. The private onsen was perfect and so relaxing at the end of the night. Super comfortable bed and spacious room. Wish I had booked two nights. My only complaint is the coffee in the room is more espresso style and I love a big hearty cup of coffee in the morning. The hotel doesn’t offer coffee in the lobby which is a bummer. We didn’t add breakfast just because we don’t usually do breakfast....
The hotel was luxury at its finest. The staff was very helpful always always nice. We felt comfortable and never felt like the staff was judging us or trying to make things difficult. Our room was shaking with our own private onsen. That was amazing and a well deserved break in between our Tokyo vacation to just relax.
The hotel was luxury at its finest. The staff was very helpful always always nice. We felt comfortable and never felt like the staff was judging us or trying to make things difficult. Our room was shaking with our own private onsen. That was amazing and a well deserved break in between our Tokyo vacation to just relax.
Mark
Reviewed October 31, 2026Reviewed October 31, 2026
Susukinohara Ichinoyu was a lovely treat for us! Hakone was so different from the frenetic energy in Tokyo. There were many other resorts in the area, but were unable to accommodate our group of 17. Our ryokan was so peaceful and serene and the private room Onsen for each family was the icing on top. All of the staff members were friendly and helpful throughout our stay. The property is conveniently located next to a Family Mart where we were able to buy snacks and drinks before heading out for...
Susukinohara Ichinoyu was a lovely treat for us! Hakone was so different from the frenetic energy in Tokyo. There were many other resorts in the area, but were unable to accommodate our group of 17. Our ryokan was so peaceful and serene and the private room Onsen for each family was the icing on top. All of the staff members were friendly and helpful throughout our stay. The property is conveniently located next to a Family Mart where we were able to buy snacks and drinks before heading out for...
I loved this hotel, wish I could stay longer. Lovely common areas to relax both indoors and outdoors, free drinks and snacks, alcoholic at night, as well as a lovely array of desserts in the evening. Everyone walking around in their yukatas provided by the hotel gives a very relaxing vibe. I enjoyed both the communal (had it to myself) and private onsens. It was nice that the private pnsen had a window to see nature outside. The outdoor terrace with footbath was also lovely, with...
I loved this hotel, wish I could stay longer. Lovely common areas to relax both indoors and outdoors, free drinks and snacks, alcoholic at night, as well as a lovely array of desserts in the evening. Everyone walking around in their yukatas provided by the hotel gives a very relaxing vibe. I enjoyed both the communal (had it to myself) and private onsens. It was nice that the private pnsen had a window to see nature outside. The outdoor terrace with footbath was also lovely, with...
Serene and beautiful. The food was delicious…each presentation a work of art. To be able to go to the dining for breakfast and for dinner in the pajamas, that were provided fresh each day, was a treat and added to the R & R. The hot springs soaking tub on the balcony of our room was pure heaven.
Serene and beautiful. The food was delicious…each presentation a work of art. To be able to go to the dining for breakfast and for dinner in the pajamas, that were provided fresh each day, was a treat and added to the R & R. The hot springs soaking tub on the balcony of our room was pure heaven.
Joan
Reviewed November 9, 2024Reviewed November 9, 2024
A beautiful property on Lake Ashinoko with stunning views of Mt Fuji. Extremely close to the rope-way that takes you up to the shrine on the mountain with even more breathtaking views. Lovely rooms, helpful staff. Dining options are limited to the hotel as it is too remote to get anywhere else. Nice outdoor onsen
A beautiful property on Lake Ashinoko with stunning views of Mt Fuji. Extremely close to the rope-way that takes you up to the shrine on the mountain with even more breathtaking views. Lovely rooms, helpful staff. Dining options are limited to the hotel as it is too remote to get anywhere else. Nice outdoor onsen