"Horrible communication from the hotel stating that if you don’t check in online (through a very lengthy and outdated site) you will have to go to another of their hotels to check in, because you can’t on site. This turned out to be a lie, as they have reception staff to check you in. They just want you to do it online. Also, internet was beyond slow. Usual speeds around 2MB, going down to under 1. Not even usable, forget about trying to do some work. Lastly, stay here but be sure you’ll be...

"A true gem hidden in a very nice residential area."

"Likes: spacious, comfortable and well-appointed; reliable wifi Dislikes: inadequate provisions, e.g. laundry detergent, tea/coffee"

"Check in was easy, great communication, home and grounds sure stunning. Would stay here again for sure. Thank you"

"The staff were very friendly and communicated well. Sonia especially went out of her way to ensure everything we needed was available. She was amazing!! The property was well taken care of, clean and had all that we needed. Bed was very comfortable. Laundry facilities was an added bonus. Location was great, within walking distance to all attractions in Central Madrid. Would definitely recommend this place."

"Clean and comfortable!"