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"I just stayed here one night as part of a longer journey, but the hotel was beautiful. Clean, comfortable, quie. All the staff were exceptionally friendly and attentive, and it’s connected to the train station for ease of travel and options for dining."

"Hotel and room good, has everything need, close to the station. The only thing was hard pillows and need to get a different pillow from reception. There only a few pillows so not enough for all rooms. Better to have a softer pillow in room anyway."

"Staff was very welcoming, meals were executed very well, sulfur baths and open baths were very nice. Our room was large, comfortable and clean. Great place to stay "

"Very clean. Great location, nice staff, good value for sure. "

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"I need to contact the hotel regarding a forgotten item. Could you give me their email address please? Their website did not have any way for one to contact them without furigana (if you don't know what they is, just as well)."

"The room was a beautiful Japanese style room with table and chairs and futons on tatami mats amazing bathroom and private and public onsen! Would have stayed long if I could have! "

"Good breakfast, good location and clean room"

"We had a wonderful stay during the ski season. The staff is very friendly and the location is close to the gondola. "