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"Staff was super nice and helpful. Towels smelled bad however and the ac made an annoying gurgling noise all night."

"Excellent "

"Very nice bed and linens. 17th floor, so fairly quiet except early morning with trash trucks as normal for NY. No coffee maker, tea or mini-bar in room which was surprising. Top floor view was spectacular."

"We have stayed in NYC many times but have never had a better experience than we did at Westin Grand Central. The staff were absolutely top notch. Knowledgeable, friendly, absolutely everything we could have asked for. Won’t ever stay anyplace else when we go to the city. Highly recommended!"

"Great service-middle of action "

"I rely on reviews when booking and wanted to share my experience! This was my first time to NYC and this hotel was wonderful. Every single staff member was friendly and helpful during my stay! The hotel was clean and room service came daily! The location was convenient to everything. We walked daily around the city, and there was easy access to the subway and Grand Central Station and the bus stopped right in front of the hotel as well. My last day I needed a cab to the airport and the doorman/bellhop was so kind to schedule my taxi service the next morning and I came downstairs and my taxi was waiting to take me to JFK and it was 4am! I can’t say enough what a great experience I had. "

"We enjoyed our stay, the staff was more than helpful."

"Location was excellent! Clean and accommodating."

"Would highly recommend. Staff was amazing there and so helpful. Can't fault the cleanliness either. Would go back. "