"The bed. When you laid down, it made noises like a kettle drum. Staff was notified about the noise."

"TV had to be reprogrammed. after they fixed it. it went out again. I only can watch one station."

"I wasn’t clear on what I was buying for my stay. I was expecting a room with a sofa and washer and dryer. The advertising was not clear for me to have chosen this property. The renovation and hotel is beautiful and interior design was very nice. The pricing doesn’t justify the stay."

"The WiFi worked maybe 25% of the time we were there which was a week. Also had no regular tv to watch. No one ever came by to clean the room or for clean towels or toilet paper. Staff members all look like drug users and to top it off someone hit my car and caused damage. When asked to pull the camera the lady in the office told us “they couldn’t deal with that at the time because they were assisting the cops with removing someone from a room”. When asked about the next day they said that...

"everything is close to the Springs and parking is plentiful and safe. In fact the room was exceptional and quiet with easy access and comfort. The only reason for my 4 star really had more to do with condition than amenities. The TV was not set up for ease of use and no local chanels for weather etc., a squeaking door to access bath, and lighting by the bed area a little dim. All things were minor but things that can be easily remedied. We fullly enjoyed the stay and the bed/pillows were...

"We loved our stay here! The Italian restaurant next door is phenomenal! We love the vibes of the resort!"

"If I could give zero stars I would. This property is run down and needs some desperate TLC. The comforter had stains on it and the bathroom was disgusting. Had it not been for the no refund policy I would have stayed elsewhere. This place will leave you wanting to bathe in sanitizer upon leaving."