"Room key problem"

"Will NEVER stay there again. Asked to change rooms and said they would. We chose to leave to eat after waiting for 2 to 3 hours and they said they couldn't upon us getting back. Said they knocked on our door. Said they were full but we're not. They could have called us to come change rooms. The bathroom was terrible. There was sheetrock mud all in the tub and mold. Smelt like piss. Roaches crawling everywhere. Drunks outside. Apparently several people live there..I'm not judging anyone but they...

"Only problem we had was no breakfast and the man that works night shift didn't make coffee. He acted like it was a problem and got a attitude if we asked for coffee in the mornings. He was rude and looked down his nose at customers. He was short and "smartassy" if he was asked anything. Our overall stay was pleasant and we were extremely satisfied with our room and the ladies that worked the front desk!!! The owner/manager went out of his way to make sure we were comfortable and satisfied!!!! We...