I would like to preface this review by stating that I have been vacationing in Ocean Isle and Sunset for 7 years and have never given a bad review. This is honest, not malicious. It is a nice home in a great area but many things need attention. First, I believe the cleaning staff needs to be told to pay more attation. They only spent 45 minutes cleaning. I know that because we showed up early and sat outside. Cleaning crew pulled up at 3 and left at 3:45. When we got in there, the dishwasher had dirty dishes in it, the beds, couches and floors were all very sandy. I know it's the beach but I expect floors to be swept and vacuumed. Maybe a handheld vacuum over the couch? Some of the utensils in the drawers were dirty and the kitchen floor mats were sticky. As for the overall house, the expectations that I had from the description were not met. For instance, they advertise watercraft availability, but they have no life vests. This should be clearly stated in the description. We were disappointed not to get to use the watercraft because my children are not going in the canal with no life vests. We couldn't even rent them. There is also no ladder on the dock. When I contacted Vacasa about it, they didn't seem to care and I got a hum drum "oh well" response. Blender in kitchen didn't work. Grill was so nasty, there was no using that. Had small disappoitments throughout the week. Wouldn't rent from Vacasa again. They just don't seem to care.
