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"Room was very nice and staff were very helpful. Also a great location."

"So great experience with the Hotel residence. Will be back again"

"Great service great location "

"A great place to stay in Bern. The hotel is a few minutes walk from the Rosengarten where you have a wonderful view over the city across the Aare. It is easily accessible from the main train station with a direct bus connection (right now 9A), which takes 6-7 minutes and runs frequently (15-20 minutes cadence on weekends to 4 minute cadence during main business hours in the week). The rooms are comfortable with amodern design. The breakfast has good variety, and the staff is very friendly and helpful. There is one issue though with the Prizehotels that we ran into after checkout. My wife had left her phone on the charging bank in the Lobby, which she noticed when we were already at the train station. We tried to call to alert them and check before I went back, but there is no direct phone connection to the reception of the hotel only to a central facility somewhere, and even they couldn't get anybody on the phone at the hotel."

"The front desk staff Tiara was extremely helpful. But, for all the 3 days we were there, there was no internet and it inconvenienced us a lot. The management should reimburse us back at least 20 percent of the tariff."

"The amenities and member perks,were exceptional. In particular, the staff was really good."

"The hotel is in a great location to walk along the river and up to the castle. There are lots of restaurants and shops in the area and an amazing cocktail bar across the street called Atelier. The staff was extremely nice and helpful. "

"The property, the people, the entire staff did a wonderful job. The Swiss people are testament of What good looks like. We never saw a single staff reading their cell phone at any time. The hotel is impeccable. The Swiss much like the Germans and the Austrians should be deployed to Latin America, Asia, and the Caribbean to really show people how to get the job done. We will be coming back to Switzerland again and again because of folks like the staff at the Savoy. Thank you Sub for a wonderful stay. Me and my family enjoyed every minute. You get 10 stars. "

"Our stay at Hotel National Bern was excellent overall. Check-in was smooth and efficient, with friendly staff who provided clear and useful instructions that made settling in easy. The room was clean and comfortable, offering everything we needed for a pleasant stay. The hotel's central location is perfect for sightseeing, putting Bern's main attractions within easy walking distance. The combination of helpful service, quality accommodations, and prime location made this a great choice for exploring the city. Would definitely recommend and consider staying here again."