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"Great location, clean and comfortable. Very friendly staff"

"it was great"

"Second time staying here in the last two months and third for my husband. This time our room was nicer (more sun light, in better shape and smelled nice) I love the view of the Cathedral and most of the staff were polite and willing to help. We travel often to NYC and had stayed at many hotels but Lotte Palace has become our favorite hotel in NYC we will definitely stay here again."

"Me encantó el área del lobby un área con ambiente con música y bellos sofá y lámpara volvería de nuevo "

"It’s a nice hotel"

"I love the Pod and very clean."

"Excellent stay!! Very clean and staff friendly. "

"Loved rhe location, price. Room was good size. The housekeeping, this was the best, they were very attentive and just overall great. "

"The beds were VERY comfortable and I loved how the shower had a rain shower head and built in bench. Our room smelt a little off but nothing I couldn't live with. It was a short stay but we will definitely we returning. I was also a huge fan of the sliding door separating the bedroom from the bathroom area. "