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"Firm but really comfy bed, openable windows which was nice, breakfast had many options but the coffee was … nothing special. The baths were nice, good & hot, with a sauna and cold-bath too. "

"For a supposed 2 star rated hotel was well above that, on par with 3 star anywhere in Australia. Room was very comforable and bed was biggest I have ever slept in, could have fitted 4 people easy."

"We loved this hotel. We were particularly impressed with the kindness of the staff. Sujawa, in particular, greeted us with warmth and made sure we were immediately comfortable after coming into the hotel on a very hot day. She also explained the local bus service and allowed us to check in earlier than anticipated, which made our day in Nikko so much easier and more enjoyable. The room was perfect and very clean, and the coffee machine in the main kitchen area was much appreciated. Would highly recommend this hotel. "

"Great place to stay in Nikko. I would definitely stay here again."

"This is a great hotel with a fantastic history. Large, comfortable, quiet rooms in a serene setting. The staff is friendly, efficient, and eager to make your stay as comfortable as possible. They made us feel like royalty. "

"Clean sheets,quiet& hot water"

"Cleaning was done on 3-day cycle (apart from daily towels and yukata replacement) which is excellent for eco-friendliness. The onsen and sauna were clean and very well maintained. Location is right next to JR Takasaki station and close to all major shops and eating places."

"Good experience. Staff is extremely good and supportive. Great experience for kids"

"A nice, clean hotel conveniently located very close to the station. The top floor offers a lovely view, and the simple breakfast was a good start to the day. Overall, a comfortable stay for one night in Nikko."