Find all hotels by Best Western in Novi, MI from SAR 358

"Great staff"

"This is a large property. Breakfast was good although coffee was rarely really hot. Room was good but if your room faces the highway, the windows do not insulate the highway sounds. The entrances were not clean—leaves, debris and in need of a major power wash. "

"Clean and comfortable room, friendly Staff"

"When checking in the staff took a phone call and when someone finally came to help check in he was rude. "

"Everything was wonderful, as always! Love the hotel and breakfast. "

"Location is good, the heater in my room malfunction, midnight shower no hot water (lukewarm at best). Breakfast French toast and sausage was good."

"Good location but poorly managed. Housekeeping is nearly non-existent. I had to ask multiple staff at the front desk several times to have housekeeping clean after no service for days, then maybe two days out of six, despite a promise of daily housekeeping. Of the two days when service was provided, one was adequate and one was poor. "

"very clean"

"Didn’t use."