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"The room was updated and clean, however for the price, it was very small. The check in staff was great."

"Everything "

"Amazing hotel! Every detail was perfect! We flew in hours before check in and they allowed us to check in early at no extra charged! The hotel is clean and the staff are friendly! The room was so beautiful. Our tv wasn’t working so we called front desk… someone was up within 5 mins… couldn’t fix the tv so he brought us a new one! It was all done within 15 mins. The hotel smells great! The shower products were so luxurious. This hotel was worth every penny! Thank you so much for making our 10 year anniversary special! "

"Amazing experience. Walking distance from Times Square. Very clean and elegant. The customer service was top notch. They even gave me a free breakfast voucher. Very great experience!"

"The room was spacious, elegantly decorated, and the bed was very comfortable. I love staying here—this is my second time at this hotel. It seems to be my go-to hotel now whenever I’m in New York. I also like that the location is very central and easy access to many restaurants and one train to JFK from Grand central station which is a few minutes walk away "

"Service was always great and helpful when we needed transportation to the airport. Cleaning staff made sure we had what we needed."

"Great location and staff"

"I traveled alone, and arrived at 6am, so they checked my bag, and I went exploring until my room was ready, staff very accommodating. This hotel is old, and could use an update, the room didn’t have any creatures scurrying about, which was nice because I’m not use to sharing a bed with bugs. I’m a theatre goer, and this hotel is located on the same block with three theaters. All in all I’d stay here again"

"Close to Times Square. The maid stafc is so friendly and hospitable it was refreshing. The bed sleeps well. "