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"Great stay"

"We reserved a private room for 2 people with private shower, toilet, sink. No mention of stairs. Also a kitchen for cooking given dietary concerns. When we arrived, there were 2 sets of stairs, ONE single bed and no shower! We called the property and no one responded. We had to find another last minute hotel at higher price and multiple transportation costs as a result. We would not take our shows off here, let alone sleep here! It is in deplorable condition, no ventilation. The photos on...

"Good value. Building needs maintenance- we had to help other guests get into their rooms where doors were broken and door locks were sticking. Location fab for Portswood and easy to find parking on a Saturday night ."

"Was a leak in the room so had to leave, when first arrived got out into the wrong room, cups weren't clean no sheets on the bed or duvet, DO NOT STAY HERE "

"Cleanliness requires attention. Faced an issue with the lock while checking in and the customer support was very difficult to reach and help arrived almost after we being stranded for 2 hours . "

"I’m so disappointed with this arrived and it was not even close to what I was expecting from the booking. Not to mention that I had to wait outside for nearly an hour and a half as someone else had taken my room and I had not been given any information on how to enter the property keys, et cetera. Once I finally got hold of The guy in charge, he was not very pleasant to deal with or very welcoming. Due to the issues leading up to this point, I ended up booking somewhere else as just did not...

"Parked at Sainsbury's using JustPark then five mins walk to accom. Easy to find and was on top floor in the roof conversation. VERY warm night and almost slept outside instead. Couple fans would have been great. Bed was comfy. Shared shower and kitchen spaces with the other residents "

"Dirty, changed my room, someone else in my room when I arrived so not safe to leave any belongings in room as someone else was in the building and had access. Didn’t send entry codes to one room. No toilet or shower so had to use a communal toilet which didn’t have any toilet paper. Cheap for a reason. Clearly are not cleaning the rooms. Wouldn’t risk sleeping under the sheets so slept on top of the quilt "