"Property not clean dirty sheets, cockroaches everywhere expenses for the quality of the room"

"Our stay at The Laureate Key West was absolutely amazing! The resort is beautiful, spotless, and incredibly well maintained. It’s a charming place in a perfect location, close to everything Key West has to offer. The staff was wonderful, friendly, and always ready to help, making our stay even more enjoyable. We stayed in a spacious three-bedroom, three-bathroom suite with a fully equipped kitchen, which was perfect for our family. Waking up to the ocean view every morning and watching the...

"I had to ask for toilet paper and soap. The cable was broken. The condensation from the air conditioner made puddles of water on the floor. Won’t stay there again."

"I purchased a king size non smoking room show up they give me 2 full beds not even queen size beds it was too late day 1 but day 2 I asked for refund if couldn't give me correct room & they refused! Also it had clumps of hair on ground worst motel 6 I've been to."