"Didn’t like that the gym was in the other hotel as a shared gym and opened at 8am . The pools are amazing tho"

"Clean room, and staff very helpful."

"The outside is perfect, however the room we stayed in has an odor. It’s a very old building. When we went to check in they charged us 69.00 for parking and I went through Expedia and all fees were advertised as paid when I booked so I was very disappointed with the false advertising."

"Rooms are NOT cleaned every day, even though the part we stayed in is a "hotel." You can ask for the vacuum to clean the room yourself. Must ask for towels and new bedding if you want it. There were a few bugs in the room. Very few amenities are included, even though this is called a resort and you have to pay fees. Umbrellas and chairs cost extra and we even had to pay $1 for a ping pong ball. Drinks cost extra too and weren't worth the price. Pools were always murky. My biggest complaint is I...

"got checked in and was disappointed to find that there are 2 buildings, 1 on the beach and 1 across the street. across the street is older/outdated, has no elevator, no luggage carts, no ice machine, no kitchen table, no additional outlets to plug-in chargers etc. and the washing machine was out of order. we had to call housekeeping over to re-clean a few things. also no extra blankets. The laundry room smelled horrible and is in a very inconvenient place as well. most of the staff was friendly...

"There was something leaking from the room above us."

"Everything"

"Todo bien"