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"What a beautiful hotel! Staff was very friendly and it was nice having a real coffee shop at the hotel before we did our exploring. Beautiful views from our room! "

"Ideal location, felt very safe. Good base to get about from. Lovely hotel with very friendly and helpful staff."

"Perfect! Can’t wait to go back! "

"Great location and amazing concierge guys. Little on the warm side but overall great stay "

"Loved that I stow my luggage until my room was ready. Great staff. Very polite. The two issues I had was the elevator maintenance made it long to get up to room with only one lift, and the toilet placement was terrible. It was placed narrowly between the sink and the wall with a toilet paper mount on the wall jabbing you when you sat down. "

"Great room cocoon 4, clean, great shower room, quiet and comfy beds. Right in Piccadilly so really convenient especially to the west end for the shows. "

"Stayed July 2025. Recommended by a local. Easy access to "

"I really enjoyed my stay, my room was clean, comfortable and felt like luxury away from home. Especially in comparison to other staying at alternative hotels that didn’t have air conditioning or an iron, I had everything I needed. I would definitely stay here again."

"The location is excllent to access sightseeing in London"