"Our stay did not fully match what we would expect from a 4-star property. During our 7-day visit, towels were not changed, and pool towels required an additional rental fee, which was inconvenient. The spa facilities were limited, and unfortunately the steam room was not working during the peak school holiday period. WiFi connection was also very weak. Reception acknowledged the issue and initially offered a paid option, though we were later provided with a portable WiFi device. In addition, the...

"kommen gerne wieder, gute Nähe zur Skipiste und nach Chamonix, im Pool und der Saunalandschaft konnten wir uns gut nach den Tagen auf der Piste erholen, "

"We were 2 pensioners staying to watch our young grandchildren skiing. The 1 bedroom self service apartment was adequate, however 1) it was directly above a bar 2) we wished and asked for a double bed but had singles 3) the outlook was to an inner rectangle but we expected to be able to look out to the slopes - we had booked and paid months in advance!"

"Relocated to better appartment to be closer to friends, which was happily accommodated by reception staff for extra pay. Nice hotel complex with lovely pool and spa. Well equipped kitchen. Awful wifi, didn’t work at all in our area. Kitchen cleaning expected as part of check out."