"The staff was very helpful and pleasant. There was a good amount of space and a good view. However, the room was run down. I’m not sure if our air just wasn’t working but it was very stuffy in the room, despite outside weather that was not that warm. The staff provided a very useful tower fan but it would have been appreciated had the windows opened. Room was cleaned effectively and promptly on request. The location was great. The business lounge, with beverages available was a really nice touch (although making milk available for tea would have been nice)"